Privacy Policy
Hyssna Factory (“Hyssna”, “we”, “us”, or “our”) respects your privacy. This Privacy Policy explains how information may be collected, used, disclosed, and protected when you visit or interact with our website and related services.
1. Information We Collect
Depending on how you use our website, we may receive information that you voluntarily provide, such as your name, email address, telephone number, company details, project requirements, and the contents of messages submitted through contact or enquiry forms.
We may also automatically receive limited technical information, such as your IP address, browser type, device information, pages visited, approximate location, referring website, and information about how you interact with the website.
2. How We Use Information
- To respond to enquiries, requests, and project-related communications.
- To provide, operate, maintain, and improve our website and services.
- To understand website usage and improve user experience.
- To communicate with you about services, updates, or enquiries where appropriate.
- To protect the website, prevent misuse, and comply with applicable legal obligations.
3. Cookies and Similar Technologies
Our website may use cookies and similar technologies to keep the website functioning, understand website usage, and improve performance. Please see our Cookie Policy for more information.
4. Sharing of Information
We do not sell your personal information. We may share information with trusted service providers who help us operate the website, host services, analyse website performance, communicate with users, or provide other services on our behalf. We may also disclose information where required by law or reasonably necessary to protect our rights, users, or property.
5. Data Security
We take reasonable technical and organisational measures to protect information against unauthorised access, alteration, disclosure, or destruction. However, no website or method of electronic transmission can be guaranteed to be completely secure.
6. Data Retention
We retain information only for as long as reasonably necessary for the purposes described in this policy, to provide our services, maintain business records, resolve disputes, enforce agreements, and comply with applicable legal requirements.
7. Third-Party Websites
Our website may contain links to third-party websites or services. We are not responsible for the privacy practices, content, or security of those third parties. We encourage you to review their privacy policies before providing information.
8. Your Rights
Depending on applicable law, you may have rights relating to your personal information, including requesting access, correction, deletion, restriction of processing, or withdrawal of consent. Requests can be made using the contact details provided by Hyssna Factory.
9. Children’s Privacy
Our website is not intended to knowingly collect personal information from children. If you believe that a child has provided personal information to us, please contact us so that appropriate action can be taken.
10. Changes to This Policy
We may update this Privacy Policy from time to time. Any updated version will be posted on this page with a revised “Last updated” date.
11. Contact
If you have questions about this Privacy Policy or how your information is handled, please contact Hyssna Factory through the contact details or enquiry form available on our website.